Planning out your wedding will involve contacting many wedding vendors. From wedding planners to catering services and more, you’ll be getting in touch and coming off as if you’ll hire them. However, as much as you’ll accept the offers of some vendors, you’ll also have to say “no” to others, even after a long period of correspondence.
Telling a wedding vendor “no” comes down to being clear, specific, timely, polite, and tactful to them. Moreover, every wedding vendor comes to their business expecting declined offers, so you don’t have to worry about being rude just because you’ve chosen not to hire them.
Whether you have a new or long-standing relationship with your wedding vendor, you’re unlikely to be the first client to refuse them. Though, if you want to avoid issues and maybe even get referred to another vendor, you’ll need to know how to tell your wedding vendor “no” in a polite and diplomatic way.
How to Tell a Wedding Vendor “No”: 5 Key Diplomatic Principles
Be clear while keeping it simple.
The first thing you need to keep in mind is why exactly are you denying the service of a wedding vendor. After going through all the options and offers with your wedding vendor, you need to ask yourself what exactly isn’t working out for you and your partner.
Once you’re clear about your reasons, communicate them simply and directly to your wedding vendor. So long as you do this keeping in mind the other principles below, they will understand and appreciate your feedback.
Be specific while being respectful.
With that said, try not to be too general with the reasons why you’re declining your vendor’s service. For instance, if your reason is about budget, then be specific about the numbers. If it’s about quality, then be specific about your preferences.
While being specific about your reasons, keep in mind the first principle while also being respectful to your wedding vendor. At worst, they’ll at least get quality feedback, and at best, they may be compelled to give you a better offer.
Be respectful of your wedding vendor’s time and effort. If you’ve made up your mind not to take up their service (especially after being in contact with them for an extended period), then immediately tell them.
Indeed, avoid ghosting them or being vague about your decision not to hire them. They will appreciate this common courtesy and may help refer you to another wedding vendor.
Be polite and friendly.
This probably goes without saying, but it’s always wise to be courteous and gracious to your wedding vendor even when declining their service. This goes beyond being friendly when messaging them but also offering token gestures of appreciation, such as referring them to a friend or family member who may prefer their service.
Be tactful and grateful.
Of course, your wedding vendor may have questions and concerns for you, so be prepared to respectfully and politely go through them. Moreover, always cap off your correspondence with your wedding vendor with warm thanks for their effort and concern for your needs.
Refusing the offers and services of any wedding vendor ultimately comes down to being unambiguous, friendly, and respectful to them. You want to keep things positive between you and your wedding vendor by being polite and helpful even if you won’t be choosing them for a particular service.
All things considered, being diplomatic when telling your wedding vendor “no” is crucial. By doing this, you prevent the added stress of an argument or altercation with your wedding vendor alongside all the other stresses and concerns of planning your wedding.
Moreover, your wedding vendor may also refer you to another vendor more suited for your needs as a token of gratitude for being direct, friendly, and honest with them. Hence, no matter what, be diplomatic and courteous to your vendor.